100% Satisfaction Guarantee


 

 

At R3 Floor Care we take our job very seriously and we back it up with a 100% satisfaction guarantee.

It starts with our employees. We require all our employees to undergo a full background check and drug testing. We ensure our employees are certified by the IICRC - the leading certification and standard-setting non profit devoted to the inspection, cleaning and restoration industries. Our employees undergo rigorous formal training each year to ensure they are up to speed on all the latest flooring materials and their care and cleaning. We also use state-of-the-art van mounted equipment.

We put it in writing. Prior to starting your job - we will walk you through the process and find out about any concerns you have. We'll provide you with an up-front written  estimate and flag any areas that might be problematic and let you know what to expect.

We follow a rigorous cleaning process our trained technicians have over a decade of carpet cleaning experience each! They've cleaned residential and commercial properties, dealt with the toughest stains, and provided excellent service. Our multi-step cleaning process allows us to systematically tackle any cleaning job efficiently and effectively.

We back it up! If you aren't completely satisfied with the results of our cleaning just call us within 14 days of your initial cleaning and our technicians will return and re-clean the areas of concern for free!